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Return and Exchange Policy

Thank you for shopping with us at Rawnut, your trusted destination for premium quality dry fruits. We strive to provide you with the finest products and exceptional customer service. To ensure transparency and clarity, please read our Return and Exchange Policy carefully before making a purchase.

1. No Exchange Policy: Due to the nature of our products and for hygiene reasons, we regret to inform you that we do not accept exchanges on any of our dry fruits. Once a product has been purchased and delivered, it cannot be exchanged for another item.

2. No Return Policy: As we prioritize the freshness and quality of our products, we do not accept returns on any purchases of dry fruits. This policy is in place to maintain the integrity of our products and to uphold our commitment to delivering the highest standards to our customers.

3. Quality Assurance: We take immense pride in the quality of our dry fruits and conduct rigorous quality checks to ensure that only the best products reach our customers. In the rare event that you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving your order. We will work swiftly to address the issue and provide an appropriate resolution.

4. Order Accuracy: Before placing an order, we encourage you to review your cart carefully to ensure that all items selected are accurate. Once an order has been processed and dispatched, changes cannot be made. Please double-check your shipping address to avoid any delivery delays or issues.

5. Contact Us: If you have any questions or concerns regarding our Return and Exchange Policy, or if you require assistance with your order, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure that your shopping experience with us is seamless and enjoyable.

At Rawnut, we are committed to your satisfaction and value your trust in us. Thank you for choosing us as your preferred destination for premium dry fruits.